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Essentials

$Free

 

* paid upfront annually

**paid monthly

Set the foundation with all your team needs for basic data integrations.

      • Checkmark Initial 6 month data import
      • Checkmark AI ticket categorization
      • Checkmark 24/7 online portal access

 
 
 
 
 
 
 
Subscribe

Professional

$99/month*

$129/month**

* paid upfront annually

**paid monthly

Set the foundation with all your team needs for basic data integrations.

      • Checkmark Initial 6 month data import
      • Checkmark AI ticket categorization
      • Checkmark 24/7 online portal access

      • Checkmark1 custom group membership
      • Checkmark Performance tracking (history view)

Pay Monthly
 
Pay Annually

Enterprise

$199/month*

$249/month**

* paid upfront annually

**paid monthly

Comprehensive plan for growth inspired companies

  • Professional Plan+
  • Checkmark Join up to 5 Groups
  • Checkmark Add filters based upon Geography, Size, Ticket count
  • Checkmark Customized reports on request - fee may apply
  • Checkmark Receive monthly insights and digests
Pay Monthly

Pay Annually
FAQ

Need clarification?

Who is Sharkon Data?

Sharkon Data is committed to improving the performance of Service Desk in the Industry.  Started by the Founders of MSP Assist, and with 40 years experience working with 100s of MSPs we understand the industry as well as anyone.

How often is my data updated?

Your 1st data transfer captures 6 months of ticket data.  We analyse the data with our proprietary ticket reader and categorize each ticket into 1 of 10 categories.  This provides a great starting point.  Once the initial ticket load is completed, your data is updated daily.

Can I change my plan later?

If you subscribe to a monthly plan, you can cancel at anytime, you will only be charged for the remainder of the month.  If you wish to move from monthly charge to the annual fee you can do so within the month.  At the start of the next month you will be charged the annual fee. 

One tool for all your metrics

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